Shipping policy
Shipping Policy
Thank you for shopping with us at Luxford Tech. We are committed to providing you with a smooth and timely shipping experience. Please read our shipping policy below for more information:
Processing Time
- All orders are processed within 1–2 business days. Orders are not shipped on weekends or holidays.
- If we experience a high volume of orders, processing may be delayed by a few days. Please allow extra time for delivery during peak periods.
Shipping Rates & Delivery Times
United States
- All US orders ship from our warehouse in Miami, Florida.
- Free US Shipping: 2–5 business days.
-
Express Shipping (FedEx 2-Day): Available at checkout, delivered within 2 business days of dispatch.
Australia
- Standard Shipping: 2-8 business days.
- Express Post with Signature: 1–4 business days.
- Free Shipping: We offer free express shipping on orders over $50 within Australia.
Note: Delivery times may vary based on your location and any unforeseen delays caused by our shipping partners.
Order Tracking
- Once your order has been shipped, you will receive a tracking number via email to monitor your order's status.
- Please note that it may take up to 24 hours for the tracking information to update.
Address Accuracy
- Please ensure that your shipping address is correct and complete before submitting your order. We cannot be held responsible for delays or non-delivery due to incorrect or incomplete address information.
Shipping Issues
- If you encounter any issues with your shipment, such as missing or damaged items, please contact us immediately at help@luxfordtech.com. We will assist you in resolving the issue as quickly as possible.
Contact Us
If you have any questions regarding shipping, please reach out to us at help@luxfordtech.com.
Thank you for choosing Luxford Tech!